Product Information

What size are oh crap dog poop bags?

Oh Crap Dog Poop Bags measure 23cm wide X 36cm in height. They are perfect for small and big dogs alike.

Do the dog poop bags have handles?

Yes, our 2-month packs, and bulk options have handles. However our 6 & 12-month size packs do not.

Why? Simply, producing bags with handles actually creates a huge amount of waste, for a few hundred here and there that is one thing. But when we are producing millions of bags a month, this waste is a huge issue, and doesn’t fit with what we as a company are here to do. We do know that for some people having a bag with handles is preferable, and that’s why we will always have handled options - such as the 2-month and bulk packs mentioned above.

See this video below for more information.

Shipping

When are orders shipped?

Orders placed by 12pm will be shipped the same day Monday to Friday. Orders placed over the weekend or public holidays will be dispatched on the next business day from Victoria.

How can I track my order?

We use multiple Couriers for deliveries. When the order has been dispatched you will receive an email letting you know everything has been sent. This email will have a link to the order status page that will have your tracking details on.

Do you ship internationally?

We do ship our Oh Crap Dog Poop Bags internationally and regularly send our bags to New Zealand, Singapore, France and the USA just to name a few.
Because the packs of bags are quite heavy to send, shipping individual packs can be pricey depending on where you are. However, it can be more economical to buy in bulk. Please contact us via team@ohcrap.com.au to discuss all international shipping.

Returns

Can I exchange/return my item(s)?

Yes. If for any reason Oh Crap Dog Poop Bags are not right for you, just let us know within 14 days of purchase via email team@ohcrap.com.au or via our contact page, including your order number and we can start the process to exchange or refund the items, and send you a returns number. Before an exchange or refund can be processed the item(s) must be sent back to:

Oh Crap Dog Poop Bags
Attn: Returns Department
PO Box 6337, Highton,
Vic, 3216

How long will my refund take?

When we receive the items back to our office (see address above) we’ll process the refund back to whichever credit card, or PayPal account you paid for your order with.

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